DoveLewis Veterinary Emergency and Specialty Hospital is hiring full-time Experienced Client Service Representatives to join our Emergency Room front desk team. We are currently hiring for swing and shifts.
As a Client Service Representative in our Emergency Room, you are the first point of contact for our clients and their pets arriving for emergency situations. Your responsibilities will include obtaining vital information from clients, working with our medical teams to prioritize patients, and being available to answer client questions, give updates, take payments and quickly resolve issues in an emotionally charged environment. This role involves strong customer service in a client facing capacity, primarily in person, as well as some administrative tasks. This position will also work to keep clients informed and assured during the uncertainty of an ER visit.
Schedule: ER Client Service Representatives work 3/4 rotating schedules with 10 hour shifts. This means you have a consistent schedule that makes planning the rest of your life easy, and you get three or four days off in a row every week! If you have other schedule needs, please feel free to reach out and start a conversation, we're always happy to discuss options.
Currently Hiring for Swing Shifts
Wage: $19.95-$22/hour. Additional compensation for applicable shifts: 10% for overnight shifts, 10% for Saturdays, and 15% for Sundays.
What are we looking for in a candidate?
What you can look forward to at DoveLewis:
How to apply:
To be considered for this position, you MUST complete the online application and upload a resume. Resumes received without a completed online application will not be considered.
Our employees receive generous health benefits, a veterinary discount, premium pay for holidays worked, and accrued vacation time. DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screen required.